Shipping & Delivery

Inbox's shipping and delivery details, please view the section dedicated to this information.


Privacy & Security
For a detailed description of Inbox privacy policy, please view the section dedicated to this information. Please note that Inbox does not disclose any of your personal details to other companies or individuals. We do not keep a record of, or store, any part of your credit card details. Inbox does keep records of certain personally identifiable information, such as your name, contact details, shipping address and billing address. This information is necessary in processing your order. You are empowered to change this information by editing your "Personal Details".


Returns & Replacements
Any product may be returned for credit, exchange or refund within 3 days from date of purchase provided that the merchandise is unused and is returned in its original box/wrapping together with a valid invoice. For a detailed description of Inbox returns policy for online orders, please view the section dedicated to this information.

Ordering
Inbox currently only delivers within Bangladesh. If you need to ship something overseas, please contact us to discuss whether this is possible.

If you have any questions or concerns regarding your orders, you may contact us in one of the following ways: 

1. Send an email to admin@inboxkidz.com
2. Call us Whatapps/imo on 01755714884

Inbox reserves the right to refuse orders, cancel any sale, and terminate accounts at the company's discretion.Confirmation of Orders: Your offer is deemed to be accepted when you receive our order confirmation.



Payment, Pricing & Promotions
If a Price that was once displayed has been fully covered and obscured by a second displayed price, that second price must be regarded as the displayed price. If a price as displayed contains an inadvertent and obvious error, the merchant (Inbox) is not bound by it after-
   a) Correcting the error in the displayed price; and
   b) Taking reasonable steps in the circumstances to inform consumers to whom the erroneous price may have been displayed of the error and the correct price.


Viewing Orders
Registered customers are able to view their order history by logging on to their profile on the Inbox website. Once logged on, the customer can navigate through the different options in the left hand column. Forgot your password? Simply email admin@inboxkidz.com for a temporary password. You can then manually change your password on your profile. If a customer places an order as a guest (i.e. without registering), the customer can track the status of their order by typing out the full order number in the "track my order" box that appears in the top right hand corner of the screen. Registered customers are also able to use this function.